Privacy Policy

FoundLocal (“FoundLocal,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through FoundLocal.pro, how we use it, and the choices you have regarding your information.

Information We Collect

When you use our website, contact us, request information, or schedule a consultation, we may collect:

- Your name
- Email address
- Phone number, if provided
- Business name and business information
- Information submitted through contact and booking forms
- Appointment and scheduling information
- Any other information you voluntarily provide to us

We may also automatically collect information about how you use our website, such as your IP address, browser type, device type, pages viewed, referring website, approximate geographic information, and website activity.

How We Use Your Information

We may use the information we collect to:
- Respond to questions and inquiries
- Respond to requests for services or information
- Schedule and manage consultations and appointments
- Communicate with you about appointments or services
- Provide, maintain, and improve our website and services
- Understand how visitors use our website
- Measure website traffic and marketing performance
- Improve our advertising and marketing
- Send marketing communications about FoundLocal services, updates, offers, or other information that may be relevant to you
- Protect our website, business, and users
- Comply with applicable laws and legal obligations

Marketing Communications

If you provide your email address through our website, FoundLocal may use your email address to send marketing communications about our services, updates, offers, and related information.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional or service-related communications, such as appointment confirmations or information relating to a service you have requested.

FoundLocal does not sell or rent your email address to other companies.

How We Use Third-Party Services

FoundLocal uses third-party services to help operate, analyze, market, and improve our website and business.

These services may include website analytics, advertising, scheduling, customer relationship management, email marketing, website functionality, and related technologies.

Depending on how you interact with our website, these services may include platforms such as:

- Google Analytics
- Google Ads
- Meta services and Meta Pixel
- Calendly
- HubSpot
- Mailchimp
- Brevo
- Website hosting and infrastructure providers
- Other technology and marketing providers that may be added or replaced from time to time

These providers may process information on our behalf as necessary to provide their services.

For example, analytics and advertising services may collect information about website visits and interactions to help us understand website performance, measure advertising results, and improve our marketing.

Where applicable, advertising and analytics technologies may use cookies or similar technologies. Google provides controls and consent mechanisms for websites using Google Analytics and Google Ads, including Consent Mode.

Cookies and Analytics

Our website may use cookies and similar technologies to help the website function, understand how visitors use the site, and improve our services.

For more information, please see our Cookie Policy.

Information You Provide Through Forms

When you submit a contact or booking form, the information you provide is used to respond to your request and provide the services or assistance you requested.

We may retain this information as reasonably necessary for customer service, business operations, recordkeeping, legal obligations, and legitimate business purposes.

Information Sharing

FoundLocal does not sell your personal information.

We may share information with service providers that help us operate our business, website, marketing, scheduling, analytics, communications, and customer management systems.

These providers may include email marketing platforms, scheduling platforms, analytics providers, advertising platforms, website hosting providers, CRM systems, and other technology providers.

We may also disclose information when required by law, legal process, or when reasonably necessary to protect FoundLocal, our users, our website, or our rights.

Your Privacy Choices

You may contact us to ask about the personal information we have about you, request correction of inaccurate information, or request deletion of information where applicable.

You may also opt out of marketing emails at any time.

Cookies and Similar Technologies

FoundLocal uses cookies and similar technologies to:
- Keep certain website functions working
- Understand website usage
- Measure marketing and advertising performance
- Improve website functionality
- Analyze visitor behavior
- Advertising and remarketing where applicable

You can control cookies through your browser settings and, where provided, through our website's cookie preferences.

For more information, see our Cookie Policy.

Advertising and Remarketing

FoundLocal may use advertising and remarketing technologies provided by services such as Google and Meta.

These technologies may allow us to measure advertising performance and, where applicable, show FoundLocal advertising to people who have previously visited our website.

We do not provide your email address to advertising platforms for their own independent use.

Advertising and analytics platforms have their own policies and controls regarding the information they process. Google, for example, provides users with controls for personalized advertising.

Your Privacy Choices

You may:

- Request information about personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of personal information where applicable
- Unsubscribe from marketing emails
- Manage or disable cookies through available browser or website controls

To make a privacy-related request, contact FoundLocal through our website.

California Privacy Rights

If you are a California resident, you may have additional rights under California privacy laws.

Depending on the circumstances and applicable law, these rights may include the ability to request access to, correction of, or deletion of certain personal information and to exercise other privacy rights provided by California law.

FoundLocal does not sell personal information.

To submit a privacy request, contact us through our website.

Children's Privacy

FoundLocal's website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information submitted to us.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.

Contact

If you have questions about this Privacy Policy or how FoundLocal handles information, please contact us through FoundLocal.pro.